A payment represents an exchange of funds on a given date between your organization and the customer.
- In the case of an automated payment triggered on a payment gateway, this is referred to as a transaction.
- In the case of payment by bank transfer, cheque or any other payment method not controlled by ProAbono, it is referred to as an offline payment.
A payment represents a one-time, one-way, time-stamped exchange of funds.
When a payment is refunded, the refund will appear as a second payment, on the refund date, from your organization to the customer.
|Direct debit||Automatically debit the customer when an invoice is issued.||Create a transaction to the payment gateway to initiate a direct debit on your customer’s payment method.|
|Deferred payment validation||In case of direct debit (SEPA), a delay is necessary before guaranteeing the effective completion of the transaction.||The payment is pending until the transaction funds have been collected with certainty.|
|Force direct debit||Trigger a direct debit on an unpaid invoice.||Create a transaction to the payment gateway to initiate a direct debit on your customer’s payment method.|
|Send a payment link||Allows you to send your customer a unique, secure payment link to settle the associated invoice.||If the customer completes the process, this will create a transaction to the payment gateway to initiate a debit on the customer’s payment method.|
|Register offline payement||Enables you to register a offline payment on an invoice||No transaction is created, the payment is directly added and associated with the invoice, which goes into “honor” status|
|Payment related to a refund||Enables you to register a retro-payment on the basis of a refund invoice, whether the payment is automatic or offline.||The retro-payment is associated with the credit invoice generated as part of the refund process for the original invoice.|
|Payment related to a dispute||Create a second payment to offset the original invoice payment||The “honor” invoice is now in dispute status.
A new transaction can be triggered or a new payment recorded to pay the invoice.
To read more information on the possible states of a payement, please consult the following article: “Payement status“.