The 4 charge families
Charge types are divided into 4 families:
| Name | Code | Description |
| Physical good | Physical | Tangible physical good |
| Digital product or service | Digital | Digital good or service. Includes streamed or downloaded content, online software, mobile applications, e-learning, access to communities, … |
| Service delivery | Service | Any service that cannot be classified as digital. Mainly includes services performed by humans. |
| Special fees | SpecialFee | A fee that is neither a service nor a product. Predefined in the UNTDID 7161 code list. |
Specific charge types
Within each of these families, a number of more precise charge types are defined. This list is maintained by our teams and corresponds to products or fees that may be subject to specific taxation in certain countries.
Here are a few examples:
| Name | Code | Description |
| Online press | Digital_media | Online press publications, newsletters. |
| Printed press | Physical_media | Press publications on physical media. |
| Insurance agreement | Service_insurance | Insurance agreement fees |
| Late payment | SpecialFee_latePayment | Late payment fee |
Why this distinction matters
Every charge in ProAbono is linked either to a general charge family or to a specific charge type. This is the information that allows for accurate taxation, compliant with e-invoicing requirements.
In practice, it is recommended to use a specific charge type whenever one exists, as it enables more precise taxation than a simple general family. The family remains available at all times as a default or generic option.
To find out where and how to configure these charge types in your environment, see the next article: Defining the charge type in your environment.