The automatic payment delay corresponds to the number of days between the issue of an invoice and the automatic triggering of payment. This feature only applies to payments made by credit card or direct debit (SEPA).
The date on which the invoice will be automatically debited is explicitly indicated on the invoice, in the “Direct debit notice” section.
Setting the Delay
The automatic payment delay can be configured in Settings > Payment Methods > Payment Method Configuration (General Settings section). You can access it directly by following this link.
The possible values for the automatic payment delay range from 1 to 30 days.
The default value is 3 days.
It is important to note that any modification of this value will only apply to future invoices and will not affect invoices that have already been issued. This parameter is always active and cannot be disabled. Only the duration of the delay can be adjusted.
Benefits of the Automatic Payment Delay
- Improved Customer Experience: The delay provides customers with a buffer before the actual debit.
- Reduced Payment Failures: By allowing a short delay, funds may become available in the customer’s account at the time of the debit.
The automatic payment delay is therefore an essential parameter for optimizing subscription and recurring payment management in ProAbono.