Concept
The invoice is a commercial, accounting, and legal document that details the nature, quantity, and conditions of purchases and sales of goods or services. It is prepared by any legal entity (company, association, sole proprietorship, etc.).
Business Rules
At ProAbono, invoices are issued prior to collection. For all customers with automatic billing, the associated collections will be triggered upon the issuance of invoices.
By default, ProAbono manages recurring service billing, generating invoices periodically and automatically. However, it is also possible to generate a one-time invoice.
Associated Processes
| Name | Why? | Consequence |
|---|---|---|
| Automatic Billing | To generate invoices for clients whose subscriptions are due for renewal | Generates an invoice based on the elements created by the renewal of the client’s subscription(s). |
| Manual Billing | To bypass the automatic billing process by generating an invoice before the due date based on the items present in the balance. | Generates an invoice with all the lines present in the balance. |
| Refund of an Invoice | When the invoice needs to be refunded due to an error or when the client makes a claim. | Creates a credit note invoice (accounting proof of the refund) and marks the invoice as “Refunded”. Initiates the refund process in two different ways depending on the client’s payment method:
|
| Cancel an Invoice | To correct an invoice in case of an error during its issuance. | Creates a credit note invoice (accounting proof of the cancellation) and marks the invoice as “Cancelled”. |
Lifecycle
For more information on the possible states of an invoice, please consult the following article: “Invoice status“.