Context
ProAbono allows you to manage your offer catalog, track your subscriptions, handle billing for your customers, etc. But all of this is only possible when your potential customers subscribe to your service.
Once again, ProAbono is here to assist you and offers a range of tools through hosted pages with the aim of minimizing your development efforts and leaving the subscription management rules to ProAbono.
Why integrate ProAbono into your signup process?
- To easily change the offers presented during signup without technical assistance.
- To allow customers to customize their subscription at the beginning.
- To benefit from a compliant and secure payment form.
Procedures
Here are the three main scenarios related to customer subscription.
1/ Welcome (trial) offer
The idea here is to reduce barriers to signup by automatically starting a free and limited-duration offer without requesting billing information or payment details. The customer has the opportunity to test your service during the defined period. When the subscription is over, they can choose from the list of available offers in your catalog if they wish to continue.
In other words, the user does not directly subscribe to an offer but simply fills out a registration form (which you must implement). It is only after the user is registered that they send the information to ProAbono, which will create the subscription associated with the welcome offer you have previously created.
ProAbono will handle the lifecycle of the subscription and display the offer grid at the end of the subscription through the “customer portal“.
Why manage my welcome offer with ProAbono?
- The welcome offer can be easily modified from the back office.
- The offer can be easily extended for a specific customer.
To learn how to do this, read: Integrating a welcome offer?
2/ Choosing the offer before signup
In this case, we want to display a grid presenting the offers to our visitors, allowing them to easily compare the different service levels before even signing up.
When a potential customer is interested and clicks on the “subscribe” button associated with one of the available offers, they will be redirected to a signup form (which is not a ProAbono page). Using the offer reference, once your customer is registered in your system, you can create a subscription (via API) in ProAbono.
If everything goes well, you can retrieve an encrypted and secure link to finalize the subscription (options, address, payment method, etc.).
And if you integrate our “customer portal” (iframe or widget), your user will enter the ProAbono-managed subscription flow without leaving your site.
3/ Choosing the offer after signup
The idea here is to encourage visitors to register before providing them with pricing information.
To do this, a visitor must first fill out a signup form (which is not a ProAbono page). Once this action is completed, you need to synchronize your data with ProAbono (via API).
You can then retrieve an encrypted and secure link to display the offer grid associated with the customer.
“Et si vous intégrez notre “Portail client” (Iframe ou widget) alors votre utilisateur entrera dans le tunnel de souscription géré par ProAbono sans quitter votre site.
* A user sent to the signup flow may decide not to complete it. Without verifying the access rights with the ProAbono API, you risk providing your service for free without realizing it. Another good reason to manage your access rights with ProAbono is that we handle the subscription lifecycle, including all interruption cases, which are not within your control.