Payments

How to cancel an invoice ?

Context Deleting or modifying an invoice is illegal! However, it is still possible to cancel it, provided that you also issue a credit note containing...

How to dispute an invoice ?

Context Sometimes, an invoice may be subject to dispute. Whether it is initiated by a customer or due to a bank decision, the associated payment...

How to fix an incorrect invoice?

Context Deleting or modifying an invoice is illegal! Nevertheless, there are solutions to correct an invoice. 1/ Cancellation Consists in cancelling the “erroneous” invoice, provided...

How to refund an invoice ?

Context If a problem occurs in your service or a customer disputes an invoice, you have the option to issue a refund. This action will...

How can i test payment scenarios with dummy gateway ?

Before going into production, your ProAbono account is connected to a dummy payment gateway so that you can test all scenarios related to payment method...

How to initiate an invoice’s direct debit ?

Context When a customer has a registered automatic payment method, all invoices issued as part of their subscription lifecycle will have a payment notice. By...

How to create a credit note ?

Credit Note Invoices Credit note invoices are automatically generated when an invoice is cancelled or refunded. To learn more: Refunding an invoice Cancelling an invoice