Invoicing / Billing

How to add a new entry in the customer balance ?

The new entry can be a debit entry or a credit entry. A debit entry to charge your customer for a punctual mission, Training, … A...

Cancel an Invoice

Deleting or changing an invoice is illegal. However, it is possible to cancel an invoice, provided that you also issue a credit invoice containing the...

Create a Credit Note

Credit Notes are automatically issued when an invoice is refund.See the article “Refund an Invoice“.

Does ProAbono manage Taxes ?

Yes , ProAbono does manage VAT. It is automatic. Nothing to configure. Notice : If your business is unique and you need to setup your own tax...

Edit / Update the Customer Care Section

The Customer Care Section appears : at the bottom of the Customer Portal, at the bottom of each of your invoices. Example of Customer Care...

Editing the footer of the invoices

5 lines are available in the footer of invoices. You can add more information about your own company, special conditions related to your own business....

Export CSV and PDF

In the BackOffice, in the “Reports” section, click on the “Invoices” report. It is possible to filter the invoices according to: a date range of...

How to Set up or Update the Logo

From the backoffice, on the left side menu -> Settings -> Business -> Segment Settings > Tab “Logo” Then drag your logo or update it....

Invoice Model

ProAbono uses this model to generate invoices to your customers. In this invoice, you can : set your own logo define your business info Update the Customer...

Managing customers who want to pay you directly via wire transfer, check, or cash

ProAbono helps you also to easily manage customers who tell you they do NOT want to be automatically debited by any payment methods (Credit card,...

Mark an invoice as ‘Paid’

An invoice has been created for a customer. The invoice state is not ‘Paid’. And there is no payment date. ProAbono sets automatically the state of the invoices of customers...

Refresh the billing information of a customer on an invoice

When an invoice is created, ProAbono uses the latest known version of the customer billing information. When the billing information of the customer is updated (via...

Refund an Invoice

Refund an invoice is key in a successful relationship with your customers. It increases the customers trust in your company, services, products, teams. In ProAbono,...

How to automaticly send invoices to customers ?

ProAbono can send automatically emails to your customers with theirs invoices attached in pdf file. There are 3 types of emails with invoices attached :...

Set Wire Transfer as a default payment information for a customer

There are 2 ways to set Wire Transfer as a default payment information for a customer: from the backoffice with the API As soon as you...