The new entry can be a debit entry or a credit entry. A debit entry to charge your customer for a punctual mission, Training, … A...
Deleting or changing an invoice is illegal. However, it is possible to cancel an invoice, provided that you also issue a credit invoice containing the...
Credit Notes are automatically issued when an invoice is refund.See the article “Refund an Invoice“.
The Customer Care Section appears : at the bottom of the Customer Portal, at the bottom of each of your invoices. Example of Customer Care...
5 lines are available in the footer of invoices. You can add more information about your own company, special conditions related to your own business....
In the BackOffice, in the “Reports” section, click on the “Invoices” report. It is possible to filter the invoices according to: a date range of...
From the backoffice, on the left side menu -> Settings -> Business -> Segment Settings > Tab “Logo” Then drag your logo or update it....
An invoice has been created for a customer. The invoice state is not ‘Paid’. And there is no payment date. ProAbono sets automatically the state of the invoices of customers...
Context Deleting or modifying an invoice is illegal! Nevertheless, there are solutions to correct an invoice. 1/ Cancellation Consists in cancelling the “erroneous” invoice, provided...
Refund an invoice is key in a successful relationship with your customers. It increases the customers trust in your company, services, products, teams. In ProAbono,...
ProAbono can send automatically emails to your customers with theirs invoices attached in pdf file. There are 3 types of emails with invoices attached :...
There are 2 ways to set Wire Transfer as a default payment information for a customer: from the backoffice with the API As soon as you...