Process 1/ Go to the customer workflow settings Click on “Settings” from the left menu. Then click on the “Customer workflows” button in the hosted...
Context ProAbono provides a set of hosted pages that, once integrated, allows your customers to subscribe to your offers. However, it is possible to modify...
Process 1/ Go to the customer workflow settings Click on “Settings” from the left menu. Then click on the “Customer workflow” button in the hosted...
Process 1/ Go to the customer portal settings Click on “Settings” from the left menu. Then click on the “Customer Portal” button in the Hosted...
Process 1/ Go to the customer portal settings Click on “Settings” from the left menu. Then click on the “Customer Portal” button in the Hosted...
Context Within the ProAbono subscription flow, there are global redirections available : URL to your registration or account creation form URL for logging in to...
Context By default, the Back Office is displayed in the language of the agent who is accessing it. If you have set your language to...
Context You have the option to provide certain information to allow your customers to contact you. This information will be displayed to your customers: At...
Context ProAbono allows you to integrate hosted pages (iframes) into your website/application to provide your subscribers with a “Customer Portal” where they can manage their...
5 lines are available in the footer of invoices. You can add more information about your own company, special conditions related to your own business....
Context The logo is used to help personalize your user experience in the back office (login page, segment selector, etc.). But it is also an...
Context If you need to customize the text fields in your features to market them in multiple countries and languages, or to add a description...
Context If you need to customize the text fields in your offers, such as to market them in multiple countries and languages or to add...
Each type of emails has its own template. The text of the emails and the html template can be modified. Notice : The modification of the...
Context If you have integrated the “customer portal“, your customers have access to a space where they can manage their data. They can specifically update...
Context When you create your ProAbono Business, you are in a “SandBox” mode. This allows you to test all the most important features and experience...
Context ProAbono can automatically send emails to your customers with their invoices attached as PDF files. Description There are 3 types of emails with attached...
Context Once you have integrated the hosted pages into your application, you may want to customize/modify the font of the texts to align with your...
URL redirects allow you to customize the iframe integration of the customer portal and subscription workflow by redirecting the customer to pages in your online...
Context The offer change at renewal or end-of-period offer change is a feature that allows scheduling an offer change during the next subscription period renewal...
Context General terms and conditions are legal documents that govern the business relationship between a service provider and a customer. There are two types of...
