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How to apply a discount to an invoice ?

If you want to reduce the amount of an invoice, you can easily do so by adding a one-time charge.
Since this discount is not related to the fees of a subscription, we will directly adjust the customer’s balance by adding a credit line. Once created, this credit line will be taken into account during the next billing cycle.

1. Go to the profile of the relevant customer

Section titled “1. Go to the profile of the relevant customer”
  • Click on “Subscribers” from the left menu.
  • Select the relevant customer.
  • Then click on the “Balance” tab.
Balance tab of a customer

Once on the balance page:

  • From the “Actions” menu, click on “Add a credit”.
Add a credit action of the balance

Provide the following information:

  • Description
  • Discount amount in pre-tax value
  • Specify the line type as: “Manual input - discount”
Credit form with the Manual input - discount line type

Remember to click on the “Save” button to finalize the creation of the credit line.

You can now edit an invoice with the items listed in the customer’s balance.

Discount line in the customer balance

or wait for the next automatic billing of your customer.

In both cases, the discount will appear on the next invoice with the specified description and amount.

Discount on the next invoice