Context
The “Customer Portal” is a set of hosted pages linked together like a standalone application.
It is intended for users of your online service so that they can subscribe and then perform all actions associated with their subscription:
- Changing plans,
- Updating payment information,
- Updating billing information,
- Real-time consumption monitoring, etc.
Why integrate the Customer Portal?
- To make your customers autonomous and reduce calls to customer support.
- To quickly have essential elements of subscription management.
- To avoid coding and recoding this part if you have a different language, currency, or need to adjust your plans.