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Key Subscription Billing Concepts
What is Subscription Management?
What is the Grandfather Clause or Grandfathering ?
What is Calendar Billing ?
What is consolidated billing ?
What is Proration ?
What are credit notes?
What is deferred income ?
Pricing and Business Models
Tax-Inclusive vs Tax-Exclusive Pricing
What is the Free Trial model?
What is the Freemium model ?
What's the right duration for a Saas trial period ?
What is Tiered Pricing?
What's the difference between tiered pricing and volume pricing ?
What are discounts and coupon codes?
KPIs SaaS
What is annual recurring revenue - ARR ?
What is Life Time Value - LTV?
What is Average Revenue Per User - ARPU ?
What is Customer Acquisition Cost - CAC ?
What is the SaaS Churn Rate ?
What is Hard Churn?
What is Soft Churn?
Payments
What are payment methods ?
Security & Compliance
What is Factur-X?
Electronic invoicing: who are the PDPs, PAs, ODs and SCs
E-invoicing in France: legal timeline and the role of accredited platforms
What is the GDPR ?
What is PSD2?
PCI DSS - what is it?
Misc
Understand the Subscription Billing
Benefits of Subscription Billing
Predictable revenue stream
Improved customer retention and loyalty
Ability to upsell and cross-sell
How to Maximize the Benefits of Subscription Billing
Different Types of Subscription Billing
Freemium
Pay-as-you-go
Usage-based billing
Tiered pricing
Prepaid subscriptions
Multi-seat subscriptions
Usage thresholds
Tiered usage
Hybrid models
Subscription Billing Best Practices
Offer flexible billing options
Communicate Clearly with Customers about Billing Terms and Changes
Provide easy-to-use self-service portals
Use Data to Optimize Pricing and Billing Strategies
Subscription Billing Challenges
Managing churn
Dealing with failed payments and credit card declines
Compliance with regulations and data privacy laws
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Pricing and Business Models
Pricing and Business Models
