Extra charges during the period

Let’s take a classic : the subscription contains a number of users with an extra fee per additionnal user. The customer is adding an extra user during the period. How much is being charged? Solution 1 : Wait until the next period Don’t do that! This solution has 2 flaws: For starter, it let your […]

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What is an Offer ?

An Offer describes what AND how you want to sell. See Core Concepts. In each Offer, you can specify: an Upfront Fee (also known as setup fee, or initial fee.), a Trial Period (free or not), if it is a recurring offer or not and the Amount, a Minimum Duration Commitment, a Termination Fee, and […]

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What is a feature

Feature is a Core Concept in ProAbono. It’s a multi-purpose tool, designed to: Display a specificity for a given offer, compared to another. Add a variable fee to your subscriptions Add a free/paying option to your subscriptions Charge a part of a subscription fee with specific taxes Manage access control in your service

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Differences between an Offer and a Subscription

An Offer is the template of a Subscription. When a Customer subscribes to an Offer, it makes a Subscription. The Subscription is related to a Customer and an Offer. You can modify the Offer, it will not modify the Subscription of your Customer. You can modify the Subscription of a Customer, it will not affect […]

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How to change the Renewal Date of a Subscription

There are 2 ways to change the renewal date of a subscription: from the backoffice with the API Notice: The Renewal Date is Not the next Billing Date of the Customer. It is just the date when the subscription will be renewed for a new period. 1 – How to Change the Renewal Date of […]

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How to restart or unsuspend a Subscription

There are 2 ways to restart or un-suspend a subscription: from the backoffice with the API After a subscription has been suspended, it is possible to restart/un-suspend it. Only suspended subscription can be restarted. A terminated subscription can NOT be restarted. Notice: After the restart of the subscription will be “Running” again. A Renewal will be performed by ProAbono if the […]

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How to suspend a Subscription

There are 2 ways to suspend a subscription: from the backoffice with the API After a subscription has been suspended, its state is “Renewal suspended”. ProAbono will proceed to no renewal as long as the subscription is in this state. 1 – How to Suspend a Subscription from the Backoffice On the detailed page of a Subscription, click […]

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Introducing Feature default pricing

Every time you add a feature to an offer or a subscription, you have to define its default quantity and pricing. It’s quiet repetitive, boring and subject to human error if you do it often. That’s where Feature default pricing comes handy. Feature default pricing can be accessed from the page of a feature, or […]

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Add a description to a Feature

Sometimes, a description of a feature allows you to better describe it or add an additional content. It is quite easy to add a description to a feature. The description of a feature appears in a tooltip in the offers page (ie. pricing page) on the customer portal, in the detailed view of a subscription on the customer portal Example […]

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Add a description to an Offer

Sometimes, a description of an offer allows you to better describe your proposal and increase the conversion rate. It is quite easy to add a description to an offer. The description of an offer appears on the bottom of the offer on the your offers page (ie. pricing page) on the customer portal. 2 steps : Pick an offer Write […]

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