What is a upfront fee ? setup fee ?

An initial fee that is charged by an organization when a subscription is created. Example: Some Internet Providers have an upfront fee in their offers. Usaully, the reason is because of they send you an Internet box. Premium Offer: $40 per month + Upfront fee $70.

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Add a description to an Offer

Sometimes, a description of an offer allows you to better describe your proposal and increase the conversion rate. It is quite easy to add a description to an offer. The description of an offer appears on the bottom of the offer on the your offers page (ie. pricing page) on the customer portal. 2 steps : Pick an offer Write […]

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What is a feature

Feature is a Core Concept in ProAbono. It’s a multi-purpose tool, designed to: Display a specificity for a given offer, compared to another. Add a variable fee to your subscriptions Add a free/paying option to your subscriptions Charge a part of a subscription fee with specific taxes Manage access control in your service

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Add a description to a Feature

Sometimes, a description of a feature allows you to better describe it or add an additional content. It is quite easy to add a description to a feature. The description of a feature appears in a tooltip in the offers page (ie. pricing page) on the customer portal, in the detailed view of a subscription on the customer portal Example […]

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How to translate an Offer

If you need to sell your offers in several languages, it is quite easy to translate all your offers. 3 steps : Pick an offer Select the language Translate the Offer title and the Offer description 1 – Pick an Offer From the backoffice, Menu “Offers & Features”, Submenu “Offers”, select an offer. Click on the […]

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Extra charges during the period

Let’s take a classic : the subscription contains a number of users with an extra fee per additionnal user. The customer is adding an extra user during the period. How much is being charged? Solution 1 : Wait until the next period Don’t do that! This solution has 2 flaws: For starter, it let your […]

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What is an Offer ?

An Offer describes what AND how you want to sell. See Core Concepts. In each Offer, you can specify: an Upfront Fee (also known as setup fee, or initial fee.), a Trial Period (free or not), if it is a recurring offer or not and the Amount, a Minimum Duration Commitment, a Termination Fee, and […]

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Differences between an Offer and a Subscription

An Offer is the template of a Subscription. When a Customer subscribes to an Offer, it makes a Subscription. The Subscription is related to a Customer and an Offer. You can modify the Offer, it will not modify the Subscription of your Customer. You can modify the Subscription of a Customer, it will not affect […]

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How to change the Renewal Date of a Subscription

There are 2 ways to change the renewal date of a subscription: from the backoffice with the API Notice: The Renewal Date is Not the next Billing Date of the Customer. It is just the date when the subscription will be renewed for a new period. 1 – How to Change the Renewal Date of […]

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How to restart or unsuspend a Subscription

There are 2 ways to restart or un-suspend a subscription: from the backoffice with the API After a subscription has been suspended, it is possible to restart/un-suspend it. Only suspended subscription can be restarted. A terminated subscription can NOT be restarted. Notice: After the restart of the subscription will be “Running” again. A Renewal will be performed by ProAbono if the […]

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